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System Requirements

Recommended Devices and Browsers

This article helps you check if your device and browser are ready to use SchoolSpace. We'll cover what works best and what to avoid so you can skip the tech issues and get right to exploring.

Keep reading to learn about:

circleCheckBest Recommendations

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Tablets & Chromebooks

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Mobile Phones

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Internet Requirements

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Pro Tips to Improve Performance

 

 

Best Recommendations for SchoolSpace

Use a desktop, laptop, or Chromebook if possible. That’s where you’ll get the full SchoolSpace experience - spatial video chat, games, classroom tools, and more.

For the smoothest experience, we recommend the following browsers:

Minimum Requirements
Operating System Windows 10+, macOS 11+
RAM 4 GB (8 GB recommended)
Processor 4+ core/threads recommended
Screen Width 640 pixels minimum
Graphics WebGL must be enabled in your browser
Browser Latest version of Chrome, Edge, or Brave

We do not support Internet Explorer.

Firefox and Safari are in beta - they may work, but some features might not be fully functional. Want to request support for another browser? Email SchoolSpace Support at support@schoolspace.io.

 

 

Tablets & Chromebooks

We support many tablet-style devices but some experiences or features may vary based on browser or device settings.

 

iPads

Use Safari browser for best results. The following models are supported:

  • iPad (9th gen or newer)
  • iPad Air (4th gen+)
  • iPad Mini (6th gen)
  • iPad Pro (11” 2nd gen+, 12.9” 3rd gen+)

 

Android Tablets

Use Chrome browser in Desktop mode.

 

Chromebooks

Fully supported! Chrome browser recommended.

 

 

Mobile Phones

Good for audio-only navigation. SchoolSpace works on mobile for voice chat and avatar movement. Video chat is not supported in the mobile experience. The following browsers are recommended for mobile:

  • iPhone/iOS: Use Safari
  • Android: Use Chrome
Feature Mobile Desktop / Laptop
Video Chat noNot supported yesFully supported
Voice Chat yesFully supported yesFully supported
Avatar Movement yesTap and hold to move yesClick or arrow keys
Expressions Menu yesTap bottom left yesClick avatar
Sidebar yesBottom of screen yesLeft side of screen
Spatial Connections yesNameplates (Audio Mode) yesVideo Tiles

Learn more about moving around and interacting in SchoolSpace while using different devices.

 

 

Internet Requirements

Recommended Network Speeds:
  • Download: 10 Mbps
  • Upload: 3 Mbps

 

Low Bandwidth Mode

If your connection is slower than the recommended speeds, SchoolSpace can still work in Low Bandwidth Mode (as low as 3 Mbps download). Low Bandwidth Mode helps if you're on an older device or you're having trouble seeing other users' videos.

 

To Use Low Bandwidth Mode:
  1. If your connection is weak, you’ll see a prompt to turn on Low Bandwidth Mode.
  2. Low Bandwidth Mode can also be turned on manually:
    • In the left sidebar, click Video Settings videoSettings.
    • Under Mode, select Low Bandwidth.
  3. While in Low Bandwidth Mode, your camera will be turned off and you will not see other users' cameras.

Learn more about video settings including all video mode options in SchoolSpace.

 

 

Pro Tips to Improve Performance

  • Close other tabs or apps (like Zoom).
  • Stop background syncing or downloads.
  • Check if your browser version is up to date.
  • Check if WebGL is enabled in your browser settings.
  • If possible, try using an ethernet cable instead of Wi-Fi.

 

 

Still Having Trouble?

Reach out to SchoolSpace Support at support@schoolspace.io.