---
title: Student Safety Guide
description: Students stay safe in SchoolSpace with safety actions like block and report or can easily find help if another student makes them feel uncomfortable or unsafe.
---

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1. [SchoolSpace Help Center](https://support.schoolspace.io/?hsLang=en)
2. [Setup, Safety, and Insights](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en)
3. [Safety, Security, and Moderation on SchoolSpace](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#safety-security-and-moderation-on-schoolspace)

# Student Safety Guide

## Steps to Stay Safe, Speak Up, and Get Support

| Learn about safety actions students can take in SchoolSpace to self regulate, protect themselves, and how to find a teacher if another student behaves inappropriately. |
| --- |

At SchoolSpace, we’re committed to creating a safe, inclusive environment where every student feels respected. If someone makes you feel uncomfortable or unsafe, here’s what you can do to protect yourself and get help.

![circleCheck](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/circleCheck.svg)[Walk Away](https://support.schoolspace.io/student-safety-guide#walk-away)

![circleCheck](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/circleCheck.svg)

[Ask the Person to Stop](https://support.schoolspace.io/student-safety-guide#ask-them-to-stop)

![circleCheck](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/circleCheck.svg)

[Block the Student](https://support.schoolspace.io/student-safety-guide#block)

![circleCheck](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/circleCheck.svg)

[Submit a Report](https://support.schoolspace.io/student-safety-guide#report)

![circleCheck](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/circleCheck.svg)

[Find a Teacher or Moderator](https://support.schoolspace.io/student-safety-guide#find-a-teacher-or-moderator)

 

---

 

### Walk Away

In SchoolSpace, audio and video connections are proximity-based.

This means:

- You can often resolve a situation just by walking away.
- Moving out of someone's range will automatically disconnect audio and video.

This is a simple and immediate way to remove yourself from an uncomfortable situation.

 

---

 

### Ask the Person to Stop

If you feel safe doing so, you can **politely ask the student to stop** doing whatever is making you uncomfortable.

- You might say: *“Please stop, I don’t like that.”*
- Often people may not realize their actions are affecting others negatively.

If the behavior continues or you don’t feel safe speaking up, try [blocking](https://support.schoolspace.io/student-safety-guide#block) or [reporting](https://support.schoolspace.io/student-safety-guide#report) the student. 

 

---

 

### Block the Student

Blocking ensures you no longer interact with the student through video chat or text chat.

Once blocked:

- You will no longer connect with the student over audio or video.
- You won’t receive messages from them.
- Their name will still appear in the Current Users list and their video tile with their profile image will remain visible but all interaction will be disabled.

You cannot block teachers or school administrators, only other students.

##### To Block another Student:

1. Click their **name** in any of the following locations: 
     - Their **Video Tile.**
     - A **Message** they sent in Chat.
     - The **Current Users tab** in the **Users Menu** ![currentUsers](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/currentUsers.svg).
   
   | ![Block User - Video Tile-1](https://support.schoolspace.io/hs-fs/hubfs/Block%20User%20-%20Video%20Tile-1.png?width=185&height=286&name=Block%20User%20-%20Video%20Tile-1.png) | ![Block User - Chat-1](https://support.schoolspace.io/hs-fs/hubfs/Block%20User%20-%20Chat-1.png?width=185&height=286&name=Block%20User%20-%20Chat-1.png) | ![Block User - Current Users](https://support.schoolspace.io/hs-fs/hubfs/Block%20User%20-%20Current%20Users.png?width=126&height=286&name=Block%20User%20-%20Current%20Users.png) |
   | --- | --- | --- |
   | **Video Tile** | **Chat Message** | **Current Users** |
2. Select ![ban](https://support.schoolspace.io/hubfs/ban.svg) **Block User.**
3. After blocking, you will have the option to submit a Report. Click the **Report User** button and fill out the Report User form. See steps 4-5 in the [Submit a Report](https://support.schoolspace.io/student-safety-guide#report) instructions below for more information.

 

##### **To Unblock the Student:**

1. Click their **name** in any of the following locations: 
     - Their **Video Tile.**
     - A **Message** they sent in Chat.
     - The **Current Users tab** in the **Users Menu** ![currentUsers](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/currentUsers.svg).
2. Select ![undo](https://support.schoolspace.io/hubfs/undo.svg) **Unblock User.**

 

---

 

### Report the Student

If a student continues to make you feel uncomfortable, you can **report them to a school administrator**. While reports may not be reviewed immediately, it’s an important way to document and escalate issues.

##### To Submit a Report:

1. Click their **name** in any of the following locations: 
     - Their **Video Tile.**
     - A **Message** they sent in Chat.
     - The **Current Users tab** in the **Users Menu** ![currentUsers](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/currentUsers.svg).
   
   | ![Report User - Video Tile](https://support.schoolspace.io/hs-fs/hubfs/Report%20User%20-%20Video%20Tile.png?width=185&height=286&name=Report%20User%20-%20Video%20Tile.png) | ![Report User - Chat](https://support.schoolspace.io/hs-fs/hubfs/Report%20User%20-%20Chat.png?width=185&height=286&name=Report%20User%20-%20Chat.png) | ![Report User - Current Users](https://support.schoolspace.io/hs-fs/hubfs/Report%20User%20-%20Current%20Users.png?width=126&height=195&name=Report%20User%20-%20Current%20Users.png) |
   | --- | --- | --- |
   | **Video Tile** | **Chat Message** | **Current Users** |
2. Select ![report](https://support.schoolspace.io/hubfs/report.svg) **Report User.**
3. If the person sent an inappropriate message, you can also report a specific chat message: 
     - Hover over the **message**.
     - Click the **menu ![ellipsis](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/ellipsis.svg)** icon → **Report Message.**
   
   | ![Report Message](https://support.schoolspace.io/hs-fs/hubfs/Report%20Message.png?width=300&height=127&name=Report%20Message.png) |
   | --- |
   | **Report a Specific Message** |
4. Fill out the Report form: 
     - Select a **Reason** from the dropdown.
     - Under **Additional Information**, explain why you are submitting the report.
   
   | ![Report Form](https://support.schoolspace.io/hs-fs/hubfs/Report%20Form.png?width=400&height=289&name=Report%20Form.png) |
   | --- |
   | **Report Form** |
5. Click **Submit Report.**

 

---

 

### Escalate to a School Admin

For more urgent situations or in-person help, look for a school admin — they may have a **star ![adminIdentifier](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/adminIdentifier.svg)** next to their name.

##### To Find a School Admin:

1. Click the floating [Users Menu](https://support.schoolspace.io/users-menu?hsLang=en)**![currentUsers](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/currentUsers.svg)** button on the right side of your screen.
   
   | ![Users Menu Button](https://support.schoolspace.io/hs-fs/hubfs/Users%20Menu%20Button.png?width=100&height=101&name=Users%20Menu%20Button.png) |
   | --- |
2. Select the **Current Users** tab.
   
   | ![Users Menu - Current Users Tab selected](https://support.schoolspace.io/hs-fs/hubfs/Users%20Menu%20-%20Current%20Users%20Tab%20selected.png?width=300&height=104&name=Users%20Menu%20-%20Current%20Users%20Tab%20selected.png) |
   | --- |
3. To find an admin, scroll, type their name in the ![filter](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/filter.svg) **Filter Results** field, or look for the Admin Indicator ![adminIdentifier](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/adminIdentifier.svg) to find a school admin.
   
   | ![Users Menu - Current Users Tab - Student Non Admin](https://support.schoolspace.io/hs-fs/hubfs/Users%20Menu%20-%20Current%20Users%20Tab%20-%20Student%20Non%20Admin.png?width=300&height=347&name=Users%20Menu%20-%20Current%20Users%20Tab%20-%20Student%20Non%20Admin.png) |
   | --- |
4. Click the **teleport ![teleport](https://support.schoolspace.io/hubfs/teleport.svg)** icon under their name to move directly to the school admin.

If you don't see the Admin Indicator ![adminIdentifier](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/adminIdentifier.svg), it may be turned off in the world. Ask a teacher or school admin if they can [turn the Admin Indicator on](https://support.schoolspace.io/moderation-handbook?hsLang=en#turn-on-admin-identifier)!

---

 

### Remember:

- You have the right to feel safe and respected.
- These tools are here to help you take control of uncomfortable situations.
- Don’t hesitate to reach out to a trusted adult or school admin if you need support.

- [Getting Started](https://support.schoolspace.io/getting-started?hsLang=en#main-content)

    - [Overview of SchoolSpace](https://support.schoolspace.io/getting-started?hsLang=en#overview-of-schoolspace)
    - [Your First Time in SchoolSpace: What to Expect](https://support.schoolspace.io/getting-started?hsLang=en#your-first-time-in-schoolspace-what-to-expect)
    - [Best Practices for Success in SchoolSpace](https://support.schoolspace.io/getting-started?hsLang=en#best-practices-for-success-in-schoolspace)
- [Setup, Safety, and Insights](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#main-content)

    - [Your SchoolSpace World: The Basics](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#your-schoolspace-world-the-basics)
    - [Safety, Security, and Moderation on SchoolSpace](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#safety-security-and-moderation-on-schoolspace)
    - [Your SchoolSpace Dashboard](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#your-schoolspace-dashboard)
    - [Integrations](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#integrations)
- [Navigating SchoolSpace](https://support.schoolspace.io/navigating-schoolspace?hsLang=en#main-content)

    - [Exploring the Virtual World](https://support.schoolspace.io/navigating-schoolspace?hsLang=en#exploring-the-virtual-world)
    - [Communicating on SchoolSpace](https://support.schoolspace.io/navigating-schoolspace?hsLang=en#communicating-on-schoolspace)
    - [Building Community: Safe Social Tools](https://support.schoolspace.io/navigating-schoolspace?hsLang=en#building-community-safe-social-tools)
- [Customizing SchoolSpace](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#main-content)

    - [Builder Mode](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#builder-mode)
    - [Designing and Personalizing a World](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#designing-and-personalizing-a-world)
    - [Making the World Interactive](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#making-the-world-interactive)
    - [Custom Settings & Controls](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#custom-settings-controls)
- [Using SchoolSpace for Learning](https://support.schoolspace.io/using-schoolspace-for-learning?hsLang=en#main-content)

    - [SchoolSpace for Live Instruction](https://support.schoolspace.io/using-schoolspace-for-learning?hsLang=en#schoolspace-for-live-instruction)
    - [SchoolSpace for Student Life and School Community](https://support.schoolspace.io/using-schoolspace-for-learning?hsLang=en#schoolspace-for-student-life-and-school-community)
- [Games, Apps, and Experiences](https://support.schoolspace.io/games-apps-and-experiences?hsLang=en#main-content)

    - [Adding a Game or App to your World](https://support.schoolspace.io/games-apps-and-experiences?hsLang=en#adding-a-game-or-app-to-your-world)
    - [Our Games & Experiences](https://support.schoolspace.io/games-apps-and-experiences?hsLang=en#our-games-experiences)
- [Need Help?](https://support.schoolspace.io/need-help?hsLang=en#main-content)

    - [What's New in SchoolSpace](https://support.schoolspace.io/need-help?hsLang=en#whats-new-in-schoolspace)
    - [Common Problems and Solutions](https://support.schoolspace.io/need-help?hsLang=en#common-problems-and-solutions)
    - [Frequently Asked Questions](https://support.schoolspace.io/need-help?hsLang=en#frequently-asked-questions)

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Go to [schoolspace.io](https://schoolspace.io/)

[mailto:support@schoolspace.io](mailto:support@schoolspace.io)

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