Safety Actions

This article explains the safety actions and moderation tool you can use to keep your SchoolSpace world safe and respectful. Whether you're a student, teacher, admin, or parent, this guide helps you understand what each tool does, when to use it, and who can use it.

Overview of Safety Actions

**Click each Safety Action for more info and links to instructions.**
Safety Action	What Happens	Who Can Use It?
Report User	A report is logged in Dashboard. A real-time notification is sent to Moderators. The reported user is NOT notified of the report.	Students Teachers Everyone!

Block User	You will not see or hear the blocked user's video / audio. Chat will be disabled between you and the blocked user. The block is only between you and the blocked user.	Students Teachers Everyone! Students CANNOT block teachers or admins like Moderators.

Remove User from World	The user will be immediately removed from the world. The user will see a message stating "Something Unexpected Happened" and a prompt to reload. The user WILL be able to rejoin immediately.	Moderators Managers World Owners

Ban User from World	The user will be immediately removed from the world. The user will NOT be able to rejoin the world. The ban can be temporary or ongoing.	Moderators Managers World Owners

Ban User from Chat Channels	The user will immediately lose access to sending messages in chat channels. The user will still see messages sent by others in chat channels. The ban can be temporary or ongoing.	Moderators Managers World Owners

Ban User from Direct Messaging	The user will immediately lose access to direct messaging in all worlds. The user will still be able to use chat channels unless they are also banned from chat channels. The ban can be temporary or ongoing.	Moderators Managers World Owners

Teleport User to Me	Instantly moves another user’s avatar to your location. The user can freely walk away. Multiple users can be teleported at the same time.	Moderators World Owners

Banning can be used as a consequence for repeat disruptive, harmful, or inappropriate behavior. Your school can set your own guidelines for behavior that results in a ban. Encourage respectful communication first. Not every problem needs a ban. Sometimes a conversation is enough to resolve the situation.

Student Safety Actions

The following safety actions can be used by everyone including students.

Report User

Any user can submit a report of another user. When a report is submitted, moderators and school administrators receive a real-time alert in a location of your school’s choosing (e.g. MS Teams, Zoom, Google Chat, Email, etc).

Student Reports alert Moderators to behavior that may break school rules or need to be addressed. And, with real-time alerts, Moderators are able to address behavior issues immediately and, often face-to-face. Learn how to submit a Report.

Moderators can access reports in Dashboard. Recent reports in a world are also available within the world for 72 hours.

Block User

Blocking is like putting up a personal boundary. If you block another user, you will not see them, hear them, or be able to chat with them. Blocking is not permanent, you can always unblock someone. The user that you blocked will not know that you’ve blocked them. Blocking a user doesn’t stop them from being in the world or talking to others. Learn how to Block a user.

Students cannot block Moderators or world admins.

Moderator Safety Actions

The following safety actions can only be used by Moderators.

Remove User from World

Moderators can temporarily remove a user from the world as a de-escalation tactic. This action kicks them out, but they can rejoin, and there are no lasting consequences. Learn how to remove a user.

Ban User from World

Moderators can ban users from a single world or all your worlds, preventing them from re-entering. This ban can be set to expire on a specific date or remain in effect until manually lifted. Learn how to ban a user from a single world or ban a user from all your worlds.

Ban User from Chat Channels

Moderators can ban a user from chat channels, preventing them from sending messages to any chat channel. The user will still be able to see messages sent by others in chat channels. This ban can be set to expire on a specific date or remain in effect until manually lifted. Learn how to ban a user from chat channels in a world.

Ban User from Direct Messaging

Moderators can ban a user from accessing direct messaging. This ban prevents a user from sending or receiving one on one or group direct messages in all of SchoolSpace. This ban can be set to expire on a specific date or remain in effect until manually lifted. Learn how to ban a user from direct messaging.

Teleport User to Me

Moderators can instantly bring someone or multiple people to their location - like calling a student to your desk. This is helpful for refocusing group attention or guiding lost users. Learn how to teleport a single user or multiple users to your location.

Keep Learning!

Student Safety Guide

Moderation Handbook

Roles and Permissions