Student Safety Guide

At SchoolSpace, we’re committed to creating a safe, inclusive environment where every student feels respected. If someone makes you feel uncomfortable or unsafe, here’s what you can do to protect yourself and get help.

Walk Away

Ask the Person to Stop

Block the Student

Submit a Report

Find a Teacher or Moderator

 

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Walk Away

In SchoolSpace, audio and video connections are proximity-based.

This means:

• You can often resolve a situation just by walking away.
• Moving out of someone's range will automatically disconnect audio and video.

This is a simple and immediate way to remove yourself from an uncomfortable situation.

 

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Ask the Person to Stop

If you feel safe doing so, you can politely ask the student to stop doing whatever is making you uncomfortable.

• You might say: “Please stop, I don’t like that.”
• Often people may not realize their actions are affecting others negatively.

If the behavior continues or you don’t feel safe speaking up, try blocking or reporting the student. 

 

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Block the Student

Blocking ensures you no longer interact with the student through video chat or text chat.

Once blocked:

• You will no longer connect with the student over audio or video
• You won’t receive messages from them
• Their name will still appear in the Current Users list and their video tile with their profile image will remain visible but all interaction will be disabled

 

To Block another Student:

1. Click their name in any of the following locations:
   • Their Video Tile
   • A Message they sent in Chat
   • The Current Users list

   Video Tile	Chat Message	Current Users

2. In the popup, click Block User
3. After blocking, you will have the option to submit a Report. Click the Report User button and fill out the Report User form. See Submit a Report instructions below for more information.

 

To Unblock the Student:

1. Click their name in any of the following locations:
   • Their Video Tile
   • A Message they sent in Chat
   • The Current Users list
2. In the popup, click Unblock User

 

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Report the Student

If a student continues to make you feel uncomfortable, you can report them to a school administrator. While reports may not be reviewed immediately, it’s an important way to document and escalate issues.

To Submit a Report:

1. Click their name in any of the following locations:
   • Their Video Tile
   • A Message they sent in Chat
   • The Current Users list

   Video Tile	Chat Message	Current Users

2. In the popup, click Report User
3. If the person sent an inappropriate message, you can also report a specific chat message:
   • Hover over the message
   • Click the menu icon → Report Message

   Report a Specific Message

4. Fill out the Report form:
   • Select a Reason from the dropdown
   • Under Additional Information, explain why you are submitting the report

   Report Form

5. Click Submit Report
   

 

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Escalate to a School Admin

For more urgent situations or in-person help, look for a school admin — they may have a star  next to their name.

To Find a School Admin:

1. Click Social Hub in the left sidebar
2. In the Current Users list, scroll, type their name in the Filter Results field, or look for the Admin Indicator  to find a school admin
3. Click the teleport icon under their name to move directly to the school admin

 

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Remember:

• You have the right to feel safe and respected.
• These tools are here to help you take control of uncomfortable situations.
• Don’t hesitate to reach out to a trusted adult or school admin if you need support.