---
title: Moderation Quick Reference Guide
description: Quick answers to common moderation situations in SchoolSpace — mute students, remove or ban users, delete messages, review reports, and more.
---

[Skip to content](https://support.schoolspace.io/moderation-quick-reference-guide#main-content)

[![Schoolspace-logo](https://support.schoolspace.io/hubfs/Schoolspace-logo.svg)](https://schoolspace.io)

- [Help Center Home](https://support.schoolspace.io/)
- Getting Started
  
  Show submenu for Getting Started

    - Overview of SchoolSpace
      
      Show submenu for Overview of SchoolSpace

          - [What is SchoolSpace?](https://support.schoolspace.io/what-is-schoolspace)
    - Your First Time in SchoolSpace: What to Expect
      
      Show submenu for Your First Time in SchoolSpace: What to Expect

          - [Entering SchoolSpace](https://support.schoolspace.io/entering-schoolspace)
          - [Inside SchoolSpace](https://support.schoolspace.io/inside-schoolspace)
          - [Understanding the SchoolSpace Sidebar](https://support.schoolspace.io/understanding-the-schoolspace-sidebar)
          - [Admin Sidebar](https://support.schoolspace.io/admin-sidebar)
    - Best Practices for Success
      
      Show submenu for Best Practices for Success

          - [System Requirements](https://support.schoolspace.io/system-requirements)
- Setup, Safety, & Insights
  
  Show submenu for Setup, Safety, & Insights

    - Your SchoolSpace World: The Basics
      
      Show submenu for Your SchoolSpace World: The Basics

          - [What is a SchoolSpace World?](https://support.schoolspace.io/what-is-a-schoolspace-world)
          - [How do I Communicate in SchoolSpace?](https://support.schoolspace.io/how-do-i-communicate-in-schoolspace)
          - [Get Started with a Ready-to-Use Scene!](https://support.schoolspace.io/get-started-with-a-ready-to-use-scene)
          - [World Customization: Quick Start Guide](https://support.schoolspace.io/world-customization)
    - Safety, Security, & Moderation on SchoolSpace
      
      Show submenu for Safety, Security, & Moderation on SchoolSpace

          - [Who Can Access SchoolSpace?](https://support.schoolspace.io/access)
          - [Safety Actions](https://support.schoolspace.io/safety-actions)
          - [Moderation Handbook](https://support.schoolspace.io/moderation-handbook)
          - [Student Safety Guide](https://support.schoolspace.io/student-safety-guide)
          - [SchoolSpace Roles & Permissions](https://support.schoolspace.io/schoolspace-roles-and-permissions)
          - [Incognito Mode](https://support.schoolspace.io/incognito-mode)
    - Your SchoolSpace Dashboard
      
      Show submenu for Your SchoolSpace Dashboard

          - [Understanding the SchoolSpace Dashboard](https://support.schoolspace.io/understanding-the-schoolspace-dashboard)
          - [Managing Reports](https://support.schoolspace.io/managing-reports)
          - [Accessing Message History](https://support.schoolspace.io/message-history)
          - [Analytics](https://support.schoolspace.io/analytics)
    - Integrations
      
      Show submenu for Integrations

          - [Setting Up LTI 1.3](https://support.schoolspace.io/set-up-lti-1.3)
          - [Using LTI 1.3](https://support.schoolspace.io/use-lti-1.3)
- Navigating SchoolSpace
  
  Show submenu for Navigating SchoolSpace

    - Exploring the Virtual World
      
      Show submenu for Exploring the Virtual World

          - [What Students See & Do](https://support.schoolspace.io/what-students-see-and-do-in-schoolspace)
          - [Moving Around the World](https://support.schoolspace.io/moving-around-the-world)
          - [Finding People & Things](https://support.schoolspace.io/finding-people-and-things)
    - Communicating on SchoolSpace
      
      Show submenu for Communicating on SchoolSpace

          - [Chat & Video: What’s Safe, What’s Allowed](https://support.schoolspace.io/safe-communication)
          - [Video Chat](https://support.schoolspace.io/video-chat)
          - [Sending & Receiving Chat Messages](https://support.schoolspace.io/sending-and-receiving-chat-messages)
    - Building Community: Safe Social Tools
      
      Show submenu for Building Community: Safe Social Tools

          - [SchoolSpace Profiles](https://support.schoolspace.io/schoolspace-profiles)
          - [Making Friends](https://support.schoolspace.io/friends)
          - [Availability, Mood, & Friendship Mode](https://support.schoolspace.io/mood-availability-friendship-mode)
          - [Activity Feed](https://support.schoolspace.io/activity-feed)
          - [Users Menu](https://support.schoolspace.io/users-menu)
- Customizing SchoolSpace
  
  Show submenu for Customizing SchoolSpace

    - Builder Mode
      
      Show submenu for Builder Mode

          - [Using Builder Mode](https://support.schoolspace.io/using-builder-mode)
    - Designing & Personalizing a World
      
      Show submenu for Designing & Personalizing a World

          - [Using the Asset Library](https://support.schoolspace.io/using-the-asset-library)
          - [Create & Upload Custom Assets](https://support.schoolspace.io/custom-assets)
          - [Custom Text Asset](https://support.schoolspace.io/custom-text-asset)
          - [Layering Assets](https://support.schoolspace.io/layering)
          - [Saving your World as a Scene](https://support.schoolspace.io/save-scene)
          - [Private Zones](https://support.schoolspace.io/private-zones)
          - [Broadcast Zones](https://support.schoolspace.io/broadcast-zones)
          - [Mute Zones](https://support.schoolspace.io/mute-zones)
    - Making the World Interactive
      
      Show submenu for Making the World Interactive

          - [Add Links, Forms, Images, PDFs, or Text](https://support.schoolspace.io/attach-links-forms-images-pdfs-or-text)
          - [Add Video or Audio Content](https://support.schoolspace.io/add-video-or-audio)
          - [Create Teleports, Portals, & Landmarks](https://support.schoolspace.io/create-teleports-portals-and-landmarks)
          - [Schedule an Event in SchoolSpace](https://support.schoolspace.io/schedule-an-event-in-schoolspace)
    - Custom Settings & Controls
      
      Show submenu for Custom Settings & Controls

          - [Schedule World Open & Close](https://support.schoolspace.io/schedule-world-open-close)
          - [Control Camera & Microphone Access](https://support.schoolspace.io/camera-microphone-access)
          - [Control Chat Channels & Direct Messaging](https://support.schoolspace.io/control-messaging)
          - [Control Screenshare in SchoolSpace](https://support.schoolspace.io/screenshare-access)
          - [Add a Guestlist to a World](https://support.schoolspace.io/guestlist)
          - [Allow Guestlist Bypass](https://support.schoolspace.io/guestlist-bypass)
          - [Add Password to a World](https://support.schoolspace.io/world-password)
          - [Prevent Unsupervised Interactions with Chaperone Mode & Silent Mode](https://support.schoolspace.io/chaperone-mode-and-silent-mode)
- Using SchoolSpace for Learning
  
  Show submenu for Using SchoolSpace for Learning

    - Live Instruction
      
      Show submenu for Live Instruction

          - [Hosting a Class](https://support.schoolspace.io/hosting-a-class)
          - [Gallery Mode](https://support.schoolspace.io/gallery-mode)
          - [Breakout Mode](https://support.schoolspace.io/breakout-mode)
          - [Polls](https://support.schoolspace.io/polls)
          - [Making Announcements, Screensharing, & Recording](https://support.schoolspace.io/broadcast-spotlight-record-screenshare)
    - Student Life and School Community
      
      Show submenu for Student Life and School Community

          - [Hosting an Event](https://support.schoolspace.io/hosting-an-event)
- Games, Apps, & Experiences
  
  Show submenu for Games, Apps, & Experiences

    - Adding a Game or App to your World
      
      Show submenu for Adding a Game or App to your World

          - [Embedding SchoolSpace Games and Apps](https://support.schoolspace.io/embedding-schoolspace-apps)
          - [Embedding External Games and Content](https://support.schoolspace.io/embedding-external-games-and-content)
    - Our Games & Experiences
      
      Show submenu for Our Games & Experiences

          - [Breakout App](https://support.schoolspace.io/breakout-app)
          - [Build an Asset Apps](https://support.schoolspace.io/build-an-asset)
          - [Capture the Flag](https://support.schoolspace.io/capture-the-flag)
          - [Chess](https://support.schoolspace.io/chess)
          - [Connect 4](https://support.schoolspace.io/connect-4)
          - [Electric Fence](https://support.schoolspace.io/electric-fence)
          - [Epic Pong](https://support.schoolspace.io/epic-pong)
          - [Glitch Lava](https://support.schoolspace.io/glitch-lava)
          - [HotShot](https://support.schoolspace.io/hotshot)
          - [Jelly Jumper](https://support.schoolspace.io/jelly-jumper)
          - [Jukebox](https://support.schoolspace.io/jukebox)
          - [Last Card](https://support.schoolspace.io/last-card)
          - [Lite CMS](https://support.schoolspace.io/lite-cms)
          - [Lunch Swap](https://support.schoolspace.io/lunch-swap)
          - [Poll App](https://support.schoolspace.io/poll-app)
          - [Puzzle](https://support.schoolspace.io/puzzle)
          - [Quest](https://support.schoolspace.io/quest)
          - [Quiz Race 2.0](https://support.schoolspace.io/quiz-race-2.0)
          - [Race](https://support.schoolspace.io/race)
          - [Scavenger Hunt](https://support.schoolspace.io/scavenger-hunt)
          - [Sharing Apps: Landscape](https://support.schoolspace.io/sharing-apps-landscape)
          - [Sharing Apps: Portrait](https://support.schoolspace.io/sharing-apps-portrait)
          - [Sharks & Minnows](https://support.schoolspace.io/sharks-and-minnows)
          - [Sushi Smash](https://support.schoolspace.io/sushi-smash)
          - [Tic-Tac-Toe](https://support.schoolspace.io/tictactoe)
          - [Tip Toe](https://support.schoolspace.io/tip-toe)
          - [Virtual Field Trip](https://support.schoolspace.io/virtual-field-trip)
          - [Virtual Pet](https://support.schoolspace.io/virtual-pet)
          - [Wiggle](https://support.schoolspace.io/wiggle)
- Need Help Using SchoolSpace?
  
  Show submenu for Need Help Using SchoolSpace?

    - What's New in SchoolSpace
      
      Show submenu for What's New in SchoolSpace

          - [New Features & Updates](https://support.schoolspace.io/new-features-and-updates)
          - [Features & Updates: 2025](https://support.schoolspace.io/new-features-and-updates-2025)
    - Troubleshooting
      
      Show submenu for Troubleshooting

          - [World Access](https://support.schoolspace.io/troubleshooting-world-access)
          - [Avatars](https://support.schoolspace.io/troubleshooting-avatars)
          - [Video Chat](https://support.schoolspace.io/troubleshooting-video-chat)
    - FAQs
      
      Show submenu for FAQs

          - [FAQs for Teachers](https://support.schoolspace.io/faqs-for-teachers)

Open main navigation

Close main navigation

- [Help Center Home](https://support.schoolspace.io/)
- Getting Started
  
  Show submenu for Getting Started

    - Overview of SchoolSpace
      
      Show submenu for Overview of SchoolSpace

          - [What is SchoolSpace?](https://support.schoolspace.io/what-is-schoolspace)
    - Your First Time in SchoolSpace: What to Expect
      
      Show submenu for Your First Time in SchoolSpace: What to Expect

          - [Entering SchoolSpace](https://support.schoolspace.io/entering-schoolspace)
          - [Inside SchoolSpace](https://support.schoolspace.io/inside-schoolspace)
          - [Understanding the SchoolSpace Sidebar](https://support.schoolspace.io/understanding-the-schoolspace-sidebar)
          - [Admin Sidebar](https://support.schoolspace.io/admin-sidebar)
    - Best Practices for Success
      
      Show submenu for Best Practices for Success

          - [System Requirements](https://support.schoolspace.io/system-requirements)
- Setup, Safety, & Insights
  
  Show submenu for Setup, Safety, & Insights

    - Your SchoolSpace World: The Basics
      
      Show submenu for Your SchoolSpace World: The Basics

          - [What is a SchoolSpace World?](https://support.schoolspace.io/what-is-a-schoolspace-world)
          - [How do I Communicate in SchoolSpace?](https://support.schoolspace.io/how-do-i-communicate-in-schoolspace)
          - [Get Started with a Ready-to-Use Scene!](https://support.schoolspace.io/get-started-with-a-ready-to-use-scene)
          - [World Customization: Quick Start Guide](https://support.schoolspace.io/world-customization)
    - Safety, Security, & Moderation on SchoolSpace
      
      Show submenu for Safety, Security, & Moderation on SchoolSpace

          - [Who Can Access SchoolSpace?](https://support.schoolspace.io/access)
          - [Safety Actions](https://support.schoolspace.io/safety-actions)
          - [Moderation Handbook](https://support.schoolspace.io/moderation-handbook)
          - [Student Safety Guide](https://support.schoolspace.io/student-safety-guide)
          - [SchoolSpace Roles & Permissions](https://support.schoolspace.io/schoolspace-roles-and-permissions)
          - [Incognito Mode](https://support.schoolspace.io/incognito-mode)
    - Your SchoolSpace Dashboard
      
      Show submenu for Your SchoolSpace Dashboard

          - [Understanding the SchoolSpace Dashboard](https://support.schoolspace.io/understanding-the-schoolspace-dashboard)
          - [Managing Reports](https://support.schoolspace.io/managing-reports)
          - [Accessing Message History](https://support.schoolspace.io/message-history)
          - [Analytics](https://support.schoolspace.io/analytics)
    - Integrations
      
      Show submenu for Integrations

          - [Setting Up LTI 1.3](https://support.schoolspace.io/set-up-lti-1.3)
          - [Using LTI 1.3](https://support.schoolspace.io/use-lti-1.3)
- Navigating SchoolSpace
  
  Show submenu for Navigating SchoolSpace

    - Exploring the Virtual World
      
      Show submenu for Exploring the Virtual World

          - [What Students See & Do](https://support.schoolspace.io/what-students-see-and-do-in-schoolspace)
          - [Moving Around the World](https://support.schoolspace.io/moving-around-the-world)
          - [Finding People & Things](https://support.schoolspace.io/finding-people-and-things)
    - Communicating on SchoolSpace
      
      Show submenu for Communicating on SchoolSpace

          - [Chat & Video: What’s Safe, What’s Allowed](https://support.schoolspace.io/safe-communication)
          - [Video Chat](https://support.schoolspace.io/video-chat)
          - [Sending & Receiving Chat Messages](https://support.schoolspace.io/sending-and-receiving-chat-messages)
    - Building Community: Safe Social Tools
      
      Show submenu for Building Community: Safe Social Tools

          - [SchoolSpace Profiles](https://support.schoolspace.io/schoolspace-profiles)
          - [Making Friends](https://support.schoolspace.io/friends)
          - [Availability, Mood, & Friendship Mode](https://support.schoolspace.io/mood-availability-friendship-mode)
          - [Activity Feed](https://support.schoolspace.io/activity-feed)
          - [Users Menu](https://support.schoolspace.io/users-menu)
- Customizing SchoolSpace
  
  Show submenu for Customizing SchoolSpace

    - Builder Mode
      
      Show submenu for Builder Mode

          - [Using Builder Mode](https://support.schoolspace.io/using-builder-mode)
    - Designing & Personalizing a World
      
      Show submenu for Designing & Personalizing a World

          - [Using the Asset Library](https://support.schoolspace.io/using-the-asset-library)
          - [Create & Upload Custom Assets](https://support.schoolspace.io/custom-assets)
          - [Custom Text Asset](https://support.schoolspace.io/custom-text-asset)
          - [Layering Assets](https://support.schoolspace.io/layering)
          - [Saving your World as a Scene](https://support.schoolspace.io/save-scene)
          - [Private Zones](https://support.schoolspace.io/private-zones)
          - [Broadcast Zones](https://support.schoolspace.io/broadcast-zones)
          - [Mute Zones](https://support.schoolspace.io/mute-zones)
    - Making the World Interactive
      
      Show submenu for Making the World Interactive

          - [Add Links, Forms, Images, PDFs, or Text](https://support.schoolspace.io/attach-links-forms-images-pdfs-or-text)
          - [Add Video or Audio Content](https://support.schoolspace.io/add-video-or-audio)
          - [Create Teleports, Portals, & Landmarks](https://support.schoolspace.io/create-teleports-portals-and-landmarks)
          - [Schedule an Event in SchoolSpace](https://support.schoolspace.io/schedule-an-event-in-schoolspace)
    - Custom Settings & Controls
      
      Show submenu for Custom Settings & Controls

          - [Schedule World Open & Close](https://support.schoolspace.io/schedule-world-open-close)
          - [Control Camera & Microphone Access](https://support.schoolspace.io/camera-microphone-access)
          - [Control Chat Channels & Direct Messaging](https://support.schoolspace.io/control-messaging)
          - [Control Screenshare in SchoolSpace](https://support.schoolspace.io/screenshare-access)
          - [Add a Guestlist to a World](https://support.schoolspace.io/guestlist)
          - [Allow Guestlist Bypass](https://support.schoolspace.io/guestlist-bypass)
          - [Add Password to a World](https://support.schoolspace.io/world-password)
          - [Prevent Unsupervised Interactions with Chaperone Mode & Silent Mode](https://support.schoolspace.io/chaperone-mode-and-silent-mode)
- Using SchoolSpace for Learning
  
  Show submenu for Using SchoolSpace for Learning

    - Live Instruction
      
      Show submenu for Live Instruction

          - [Hosting a Class](https://support.schoolspace.io/hosting-a-class)
          - [Gallery Mode](https://support.schoolspace.io/gallery-mode)
          - [Breakout Mode](https://support.schoolspace.io/breakout-mode)
          - [Polls](https://support.schoolspace.io/polls)
          - [Making Announcements, Screensharing, & Recording](https://support.schoolspace.io/broadcast-spotlight-record-screenshare)
    - Student Life and School Community
      
      Show submenu for Student Life and School Community

          - [Hosting an Event](https://support.schoolspace.io/hosting-an-event)
- Games, Apps, & Experiences
  
  Show submenu for Games, Apps, & Experiences

    - Adding a Game or App to your World
      
      Show submenu for Adding a Game or App to your World

          - [Embedding SchoolSpace Games and Apps](https://support.schoolspace.io/embedding-schoolspace-apps)
          - [Embedding External Games and Content](https://support.schoolspace.io/embedding-external-games-and-content)
    - Our Games & Experiences
      
      Show submenu for Our Games & Experiences

          - [Breakout App](https://support.schoolspace.io/breakout-app)
          - [Build an Asset Apps](https://support.schoolspace.io/build-an-asset)
          - [Capture the Flag](https://support.schoolspace.io/capture-the-flag)
          - [Chess](https://support.schoolspace.io/chess)
          - [Connect 4](https://support.schoolspace.io/connect-4)
          - [Electric Fence](https://support.schoolspace.io/electric-fence)
          - [Epic Pong](https://support.schoolspace.io/epic-pong)
          - [Glitch Lava](https://support.schoolspace.io/glitch-lava)
          - [HotShot](https://support.schoolspace.io/hotshot)
          - [Jelly Jumper](https://support.schoolspace.io/jelly-jumper)
          - [Jukebox](https://support.schoolspace.io/jukebox)
          - [Last Card](https://support.schoolspace.io/last-card)
          - [Lite CMS](https://support.schoolspace.io/lite-cms)
          - [Lunch Swap](https://support.schoolspace.io/lunch-swap)
          - [Poll App](https://support.schoolspace.io/poll-app)
          - [Puzzle](https://support.schoolspace.io/puzzle)
          - [Quest](https://support.schoolspace.io/quest)
          - [Quiz Race 2.0](https://support.schoolspace.io/quiz-race-2.0)
          - [Race](https://support.schoolspace.io/race)
          - [Scavenger Hunt](https://support.schoolspace.io/scavenger-hunt)
          - [Sharing Apps: Landscape](https://support.schoolspace.io/sharing-apps-landscape)
          - [Sharing Apps: Portrait](https://support.schoolspace.io/sharing-apps-portrait)
          - [Sharks & Minnows](https://support.schoolspace.io/sharks-and-minnows)
          - [Sushi Smash](https://support.schoolspace.io/sushi-smash)
          - [Tic-Tac-Toe](https://support.schoolspace.io/tictactoe)
          - [Tip Toe](https://support.schoolspace.io/tip-toe)
          - [Virtual Field Trip](https://support.schoolspace.io/virtual-field-trip)
          - [Virtual Pet](https://support.schoolspace.io/virtual-pet)
          - [Wiggle](https://support.schoolspace.io/wiggle)
- Need Help Using SchoolSpace?
  
  Show submenu for Need Help Using SchoolSpace?

    - What's New in SchoolSpace
      
      Show submenu for What's New in SchoolSpace

          - [New Features & Updates](https://support.schoolspace.io/new-features-and-updates)
          - [Features & Updates: 2025](https://support.schoolspace.io/new-features-and-updates-2025)
    - Troubleshooting
      
      Show submenu for Troubleshooting

          - [World Access](https://support.schoolspace.io/troubleshooting-world-access)
          - [Avatars](https://support.schoolspace.io/troubleshooting-avatars)
          - [Video Chat](https://support.schoolspace.io/troubleshooting-video-chat)
    - FAQs
      
      Show submenu for FAQs

          - [FAQs for Teachers](https://support.schoolspace.io/faqs-for-teachers)
- [Contact Support](mailto:support@schoolspace.io)

[Contact Support](mailto:support@schoolspace.io)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [SchoolSpace Help Center](https://support.schoolspace.io/?hsLang=en)
2. [Setup, Safety, and Insights](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en)
3. [Safety, Security, and Moderation on SchoolSpace](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#safety-security-and-moderation-on-schoolspace)

# Moderation Quick Reference Guide

## A quick guide to keep your SchoolSpace world safe and supportive.

| This article is a quick reference for moderating your SchoolSpace world. It covers the fastest way to handle common situations, like muting a student, removing or banning a user, and deleting a message, plus key concepts every moderator should know and where to find each tool. |
| --- |

 

### At a Glance: Common Situations

|  | **If you need to...** | **Do this** | **Where to find it** |
| --- | --- | --- | --- |
| ![settings icon purple](https://support.schoolspace.io/hs-fs/hubfs/settings%20icon%20purple.png?width=30&height=30&name=settings%20icon%20purple.png) | Stop ALL student chat/audio instantly | Turn on Silent Mode or remove mic or camera access | World Settings (gear icon) → General User Controls |
| --- |  |  |  |
| ![safety icon purple](https://support.schoolspace.io/hs-fs/hubfs/safety%20icon%20purple.png?width=30&height=30&name=safety%20icon%20purple.png) | Remove a disruptive student (temporary time-out) | Safety Actions → Remove From World | Safety Actions icon on student's video tile or Current Users tab |
| --- |  |  |  |
| ![safety icon purple](https://support.schoolspace.io/hs-fs/hubfs/safety%20icon%20purple.png?width=30&height=30&name=safety%20icon%20purple.png) | Ban a student from re-entering | Safety Actions → Ban User from World | Safety Actions icon on student's video tile or Current Users tab |
| --- |  |  |  |
| ![mic icon purple](https://support.schoolspace.io/hs-fs/hubfs/mic%20icon%20purple.png?width=128&height=128&name=mic%20icon%20purple.png) | Mute one student's mic | Audio Settings → Turn Off Microphone | Current Users tab (located on the far right) → Audio settings icon under their name |
| --- |  |  |  |
| ![video icon purple](https://support.schoolspace.io/hs-fs/hubfs/video%20icon%20purple.png?width=30&height=30&name=video%20icon%20purple.png) | Turn off one student's camera | Camera Settings → Turn Off Camera | Current Users tab (located on the far right) → Camera settings icon under their name |
| --- |  |  |  |
| ![delete icon purple](https://support.schoolspace.io/hs-fs/hubfs/delete%20icon%20purple.png?width=128&height=128&name=delete%20icon%20purple.png) | Delete a message in a channel | Open the message's options menu (3 dots) → Delete Message for All | Chat drawer, hover over the message to see the 3 dot menu |
| --- |  |  |  |
| ![broadcast icon purple](https://support.schoolspace.io/hs-fs/hubfs/broadcast%20icon%20purple.png?width=30&height=30&name=broadcast%20icon%20purple.png) | Speak to the whole class at once | Turn on Broadcast All | Broadcast icon on your video tile or Users Menu |
| --- |  |  |  |
| ![record-icon purple](https://support.schoolspace.io/hs-fs/hubfs/record-icon%20purple.png?width=128&height=128&name=record-icon%20purple.png) | Record a lesson or activity | Start Recording | 3 dot menu on video tile → Start Recording or press the record icon on the Users Menu |
| --- |  |  |  |
| ![message icon purple](https://support.schoolspace.io/hs-fs/hubfs/message%20icon%20purple.png?width=128&height=128&name=message%20icon%20purple.png) | Review a student report | Reports Drawer | This World icon→ Reports from the last 72 hrs will appear in the Reports drawer |
| --- |  |  |  |
| ![message icon purple](https://support.schoolspace.io/hs-fs/hubfs/message%20icon%20purple.png?width=128&height=128&name=message%20icon%20purple.png) | Look up past chat messages (channels or direct messages) | Message History tab | World Settings → Click any option under users to launch Dashboard → Message History |
| --- |  |  |  |
| ![share screen icon purple](https://support.schoolspace.io/hs-fs/hubfs/share%20screen%20icon%20purple.png?width=128&height=128&name=share%20screen%20icon%20purple.png) | Share your screen | Turn on screenshare | Hover over video tile and choose screenshare option. |
| --- |  |  |  |
| ![teleport icon purple](https://support.schoolspace.io/hs-fs/hubfs/teleport%20icon%20purple.png?width=128&height=128&name=teleport%20icon%20purple.png) | Teleport to a student / Bring student to you | Use the teleport options | Current Users tab (located on the far right) →  Teleport to me icon to bring a student to you or teleport icon to teleport to a student |
| --- |  |  |  |
| ![pin icon purple](https://support.schoolspace.io/hs-fs/hubfs/pin%20icon%20purple.png?width=128&height=128&name=pin%20icon%20purple.png) | Make a video tile larger (for yourself) | Pin the video | Pin icon on the video tile that you want to make larger → pin |
| --- |  |  |  |
| ![spotlight icon purple](https://support.schoolspace.io/hs-fs/hubfs/spotlight%20icon%20purple.png?width=128&height=128&name=spotlight%20icon%20purple.png) | Highlight your video screen for everyone (students can not click out) | Use the spotlight feature | Pin icon on the video tile that you want to make larger → Spotlight |

 

| ##### ![social icon purple](https://support.schoolspace.io/hs-fs/hubfs/social%20icon%20purple.png?width=20&height=20&name=social%20icon%20purple.png) Ways Students Can Help Themselves - **Walk Away** — move away to end the video/audio connection. - **Block** — stop DMs, video, and audio from one peer. - **Report** — flag behavior to your teacher - **Ask a Moderator** — find a moderator in the world (will have a star icon by their name) or use the Ask a Moderator chat channel. | ##### ![safety icon purple](https://support.schoolspace.io/hs-fs/hubfs/safety%20icon%20purple.png?width=20&height=20&name=safety%20icon%20purple.png) Remove vs. Banning a Student - **Remove** — quick time-out; students can rejoin right away. - **Ban** — blocks re-entry until lifted (World, Chat, DMs, or Platform). | ##### ![video icon purple](https://support.schoolspace.io/hs-fs/hubfs/video%20icon%20purple.png?width=20&height=20&name=video%20icon%20purple.png) Your Own Camera, Mic, Broadcast - **Camera** — click the Camera icon to turn your video on/off. - **Microphone** — click the Mic icon to mute/unmute yourself. - **Broadcast** — click Broadcast, then All (whole world) or Private Zone (available when inside a private zone). |
| --- | --- | --- |

 

#### Need More Detail? This guide covers the basics. For full click-by-click steps, screenshots, and every setting, see the [Moderation Handbook.](https://support.schoolspace.io/moderation-handbook?hsLang=en)

Jump straight to a topic:

- [Safety Actions students can take](https://support.schoolspace.io/moderation-handbook#student-safety-actions)
- [Managing Communication (mic, camera, chat)](https://support.schoolspace.io/moderation-handbook#manage-communication)
- [Broadcasting, Screensharing & Recording](https://support.schoolspace.io/moderation-handbook#announcements-record-screenshare)
- [Removing, Banning & Reviewing Reports](https://support.schoolspace.io/moderation-handbook#manage-student-access-reports-message-history)
- [Chat, Direct Messages & Deleting a Message](https://support.schoolspace.io/sending-and-receiving-chat-messages?hsLang=en)
- [Troubleshooting Video & Microphone Access](https://support.schoolspace.io/troubleshooting-video-chat?hsLang=en)

Questions? Contact your school’s SchoolSpace admin or reach out to  [support@schoolspace.io](mailto:support@schoolspace.io).

 

- [Getting Started](https://support.schoolspace.io/getting-started?hsLang=en#main-content)

    - [Overview of SchoolSpace](https://support.schoolspace.io/getting-started?hsLang=en#overview-of-schoolspace)
    - [Your First Time in SchoolSpace: What to Expect](https://support.schoolspace.io/getting-started?hsLang=en#your-first-time-in-schoolspace-what-to-expect)
    - [Best Practices for Success in SchoolSpace](https://support.schoolspace.io/getting-started?hsLang=en#best-practices-for-success-in-schoolspace)
- [Setup, Safety, and Insights](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#main-content)

    - [Your SchoolSpace World: The Basics](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#your-schoolspace-world-the-basics)
    - [Safety, Security, and Moderation on SchoolSpace](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#safety-security-and-moderation-on-schoolspace)
    - [Your SchoolSpace Dashboard](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#your-schoolspace-dashboard)
    - [Integrations](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#integrations)
- [Navigating SchoolSpace](https://support.schoolspace.io/navigating-schoolspace?hsLang=en#main-content)

    - [Exploring the Virtual World](https://support.schoolspace.io/navigating-schoolspace?hsLang=en#exploring-the-virtual-world)
    - [Communicating on SchoolSpace](https://support.schoolspace.io/navigating-schoolspace?hsLang=en#communicating-on-schoolspace)
    - [Building Community: Safe Social Tools](https://support.schoolspace.io/navigating-schoolspace?hsLang=en#building-community-safe-social-tools)
- [Customizing SchoolSpace](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#main-content)

    - [Builder Mode](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#builder-mode)
    - [Designing and Personalizing a World](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#designing-and-personalizing-a-world)
    - [Making the World Interactive](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#making-the-world-interactive)
    - [Custom Settings & Controls](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#custom-settings-controls)
- [Using SchoolSpace for Learning](https://support.schoolspace.io/using-schoolspace-for-learning?hsLang=en#main-content)

    - [SchoolSpace for Live Instruction](https://support.schoolspace.io/using-schoolspace-for-learning?hsLang=en#schoolspace-for-live-instruction)
    - [SchoolSpace for Student Life and School Community](https://support.schoolspace.io/using-schoolspace-for-learning?hsLang=en#schoolspace-for-student-life-and-school-community)
- [Games, Apps, and Experiences](https://support.schoolspace.io/games-apps-and-experiences?hsLang=en#main-content)

    - [Adding a Game or App to your World](https://support.schoolspace.io/games-apps-and-experiences?hsLang=en#adding-a-game-or-app-to-your-world)
    - [Our Games & Experiences](https://support.schoolspace.io/games-apps-and-experiences?hsLang=en#our-games-experiences)
- [Need Help?](https://support.schoolspace.io/need-help?hsLang=en#main-content)

    - [What's New in SchoolSpace](https://support.schoolspace.io/need-help?hsLang=en#whats-new-in-schoolspace)
    - [Common Problems and Solutions](https://support.schoolspace.io/need-help?hsLang=en#common-problems-and-solutions)
    - [Frequently Asked Questions](https://support.schoolspace.io/need-help?hsLang=en#frequently-asked-questions)

[![Schoolspace-logo](https://support.schoolspace.io/hubfs/Schoolspace-logo.svg "Schoolspace-logo")](https://schoolspace.io)

Go to [schoolspace.io](https://schoolspace.io/)

[mailto:support@schoolspace.io](mailto:support@schoolspace.io)

Copyright © 2025, Topia Interactive, Inc.