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Moderation Quick Reference Guide

A quick guide to keep your SchoolSpace world safe and supportive.

This article is a quick reference for moderating your SchoolSpace world. It covers the fastest way to handle common situations, like muting a student, removing or banning a user, and deleting a message, plus key concepts every moderator should know and where to find each tool.

 

At a Glance: Common Situations

 

If you need to...

Do this

Where to find it
settings icon purple

Stop ALL student chat/audio instantly

Turn on Silent Mode or remove mic or camera access

World Settings (gear icon) → General User Controls
safety icon purple Remove a disruptive student (temporary time-out) Safety Actions → Remove From World Safety Actions icon on student's video tile or Current Users tab
safety icon purple Ban a student from re-entering Safety Actions → Ban User from World Safety Actions icon on student's video tile or Current Users tab
mic icon purple Mute one student's mic Audio Settings → Turn Off Microphone Current Users tab (located on the far right) → Audio settings icon under their name
video icon purple Turn off one student's camera Camera Settings → Turn Off Camera Current Users tab (located on the far right) → Camera settings icon under their name
delete icon purple Delete a message in a channel Open the message's options menu (3 dots) → Delete Message for All Chat drawer, hover over the message to see the 3 dot menu
broadcast icon purple Speak to the whole class at once Turn on Broadcast All Broadcast icon on your video tile or Users Menu
record-icon purple Record a lesson or activity Start Recording 3 dot menu on video tile → Start Recording or press the record icon on the Users Menu
message icon purple Review a student report Reports Drawer This World icon→ Reports from the last 72 hrs will appear in the Reports drawer
message icon purple Look up past chat messages (channels or direct messages)  Message History tab  World Settings → Click any option under users to launch Dashboard → Message History 
share screen icon purple Share your screen Turn on screenshare Hover over video tile and choose screenshare option. 
teleport icon purple Teleport to a student / Bring student to you  Use the teleport options  Current Users tab (located on the far right) → 
Teleport to me icon to bring a student to you or teleport icon to teleport to a student 
pin icon purple Make a video tile larger (for yourself) Pin the video Pin icon on the video tile that you want to make larger → pin
spotlight icon purple Highlight your video screen for everyone (students can not click out) Use the spotlight feature  Pin icon on the video tile that you want to make larger → Spotlight

 

 social icon purple Ways Students Can Help Themselves

  • Walk Away — move away to end the video/audio connection.

  • Block — stop DMs, video, and audio from one peer.

  • Report — flag behavior to your teacher

  • Ask a Moderator — find a moderator in the world (will have a star icon by their name) or use the Ask a Moderator chat channel. 
 safety icon purple Remove vs. Banning a Student
  • Remove — quick time-out; students can rejoin right away.
  • Ban — blocks re-entry until lifted (World, Chat, DMs, or Platform).
video icon purple Your Own Camera, Mic, Broadcast
  • Camera — click the Camera icon to turn your video on/off.
  • Microphone — click the Mic icon to mute/unmute yourself.
  • Broadcast — click Broadcast, then All (whole world) or Private Zone (available when inside a private zone).

 

Need More Detail?
This guide covers the basics. For full click-by-click steps, screenshots, and every setting, see the Moderation Handbook. 

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Questions? Contact your school’s SchoolSpace admin or reach out to  support@schoolspace.io.