--- title: Accessing Message History description: Learn how school administrators can access message history in Dashboard to view chat logs for one-on-one or group direct messages and chat channels. --- [Skip to content](https://support.schoolspace.io/message-history#main-content) [![Schoolspace-logo](https://support.schoolspace.io/hubfs/Schoolspace-logo.svg)](https://schoolspace.io) - [Help Center Home](https://support.schoolspace.io/) - Getting Started Show submenu for Getting Started - Overview of SchoolSpace Show submenu for Overview of SchoolSpace - [What is SchoolSpace?](https://support.schoolspace.io/what-is-schoolspace) - Your First Time in SchoolSpace: What to Expect Show submenu for Your First Time in SchoolSpace: What to Expect - [Entering SchoolSpace](https://support.schoolspace.io/entering-schoolspace) - [Inside SchoolSpace](https://support.schoolspace.io/inside-schoolspace) - [Understanding the SchoolSpace Sidebar](https://support.schoolspace.io/understanding-the-schoolspace-sidebar) - 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Show submenu for Need Help Using SchoolSpace? - What's New in SchoolSpace Show submenu for What's New in SchoolSpace - [New Features & Updates](https://support.schoolspace.io/new-features-and-updates) - [Features & Updates: 2025](https://support.schoolspace.io/new-features-and-updates-2025) - Troubleshooting Show submenu for Troubleshooting - [World Access](https://support.schoolspace.io/troubleshooting-world-access) - [Avatars](https://support.schoolspace.io/troubleshooting-avatars) - [Video Chat](https://support.schoolspace.io/troubleshooting-video-chat) - FAQs Show submenu for FAQs - [FAQs for Teachers](https://support.schoolspace.io/faqs-for-teachers) - [Contact Support](mailto:support@schoolspace.io) [Contact Support](mailto:support@schoolspace.io) How can we help you? - There are no suggestions because the search field is empty. 1. [SchoolSpace Help Center](https://support.schoolspace.io/?hsLang=en) 2. [Setup, Safety, and Insights](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en) 3. [Your SchoolSpace Dashboard](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#your-schoolspace-dashboard) # Accessing Message History ## View Student Chat History in Dashboard | This guide walks educators and administrators with Manager or Moderator permissions through accessing student message history in SchoolSpace. You’ll learn how to view and export chat logs from private conversations, group messages, and chat channels. | | --- | SchoolSpace makes it easy to monitor chat communication when necessary. Message history is available in [Dashboard](https://support.schoolspace.io/understanding-the-schoolspace-dashboard?hsLang=en) for: - [One-on-One Direct Messages](https://support.schoolspace.io/message-history#view-direct-message-history) (DMs) - [Group Direct Messages](https://support.schoolspace.io/message-history#view-direct-message-history) - [Channel Messages](https://support.schoolspace.io/message-history#view-channel-message-history) Schools can choose to [enable or disable these chat options](https://support.schoolspace.io/control-messaging?hsLang=en#mange-chat-availability) for all users in a world. Individual students can also be [banned from using Chat Channels in a world](https://support.schoolspace.io/moderation-handbook?hsLang=en#ban-student-chat-channels) or [banned from Direct Messaging in all your worlds](https://support.schoolspace.io/moderation-handbook?hsLang=en#ban-student-direct-messaging).   ---   ### Reviewing One-on-One or Group Direct Messages To see DM or Group Direct Message History, you must have an administrative role associated with at least one of the students in the conversation. You will also need the email address or SchoolSpace username for at least one student involved in the chat.    ##### To View One-on-One or Group Direct Message History: 1. [Open the SchoolSpace Dashboard](https://support.schoolspace.io/understanding-the-schoolspace-dashboard?hsLang=en#access-dashboard). 2. In the purple sidebar, click ![messageHistory](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/messageHistory.svg) **Message History.** 3. Select the **Direct & Group Messages tab.** 4. In *Email Address 1,* enter **one participant's email or SchoolSpace username.** 5. \[Optional\] Enter **another participant’s info** in *Email Address 2.* 6. Press **Enter on the keyboard** or **click out of the email box.** | ![Dashboard - Direct Message History](https://support.schoolspace.io/hs-fs/hubfs/Dashboard%20-%20Direct%20Message%20History.png?width=600&height=168&name=Dashboard%20-%20Direct%20Message%20History.png) | | --- | 7. In the results list, locate the chat and click **View Details** ![preview](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/preview.svg) in the *Actions* column to view the entire conversation. 8. From here you can: - Use ![filter](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/filter.svg) **Filter Results** to search for keywords. - **Adjust the date range** to view older messages. - **Export** ![export1](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/export1.svg) results as a CSV file. | ![Dashboard - Direct Message History - Search Results](https://support.schoolspace.io/hs-fs/hubfs/Dashboard%20-%20Direct%20Message%20History%20-%20Search%20Results.png?width=600&height=168&name=Dashboard%20-%20Direct%20Message%20History%20-%20Search%20Results.png) | | --- | [Reports](https://support.schoolspace.io/managing-reports?hsLang=en#student-reports) related to chat messages include a direct link to the relevant message history.   ---   ### Reviewing Channel Messages To see Channel Message History in a world, you must have [Manager or Moderator](https://support.schoolspace.io/schoolspace-roles-and-permissions?hsLang=en) permission within that world. There are [multiple types of Chat Channels](https://support.schoolspace.io/sending-and-receiving-chat-messages?hsLang=en#chat-channels) available in SchoolSpace. Message history for Chat Channels is separated by world.    ##### To View Channel Message History: 1. [Open the SchoolSpace Dashboard](https://support.schoolspace.io/understanding-the-schoolspace-dashboard?hsLang=en#access-dashboard). 2. In the purple sidebar, click ![messageHistory](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/messageHistory.svg) **Message History.** 3. Select the **Channels tab.** 4. **Scroll** to find the world you are looking for or use ![filter](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/filter.svg) **Filter Results** to search. | ![Dashboard - Channel Message History](https://support.schoolspace.io/hs-fs/hubfs/Dashboard%20-%20Channel%20Message%20History.png?width=600&height=168&name=Dashboard%20-%20Channel%20Message%20History.png) | | --- | 5. In the results list, locate the world and click **View Details** ![preview](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/preview.svg) in the *Actions* column to view the Chat Channel history for that world. 6. From here you can:  - Use ![filter](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/filter.svg) **Filter Results** to search for keywords. - Use the **dropdown** to filter by Chat Channel type. - Adjust the **date range** to view older messages. - **Export** ![export1](https://support.schoolspace.io/hubfs/Latest%20UI%20Icons%20-%202025/export1.svg) results as a CSV file. | ![Dashboard - Channel Message History - Search Results](https://support.schoolspace.io/hs-fs/hubfs/Dashboard%20-%20Channel%20Message%20History%20-%20Search%20Results.png?width=600&height=168&name=Dashboard%20-%20Channel%20Message%20History%20-%20Search%20Results.png) | | --- | [Reports](https://support.schoolspace.io/managing-reports?hsLang=en#student-reports) related to chat messages include a direct link to the relevant message history.   - [Getting Started](https://support.schoolspace.io/getting-started?hsLang=en#main-content) - [Overview of SchoolSpace](https://support.schoolspace.io/getting-started?hsLang=en#overview-of-schoolspace) - [Your First Time in SchoolSpace: What to Expect](https://support.schoolspace.io/getting-started?hsLang=en#your-first-time-in-schoolspace-what-to-expect) - [Best Practices for Success in SchoolSpace](https://support.schoolspace.io/getting-started?hsLang=en#best-practices-for-success-in-schoolspace) - [Setup, Safety, and Insights](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#main-content) - [Your SchoolSpace World: The Basics](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#your-schoolspace-world-the-basics) - [Safety, Security, and Moderation on SchoolSpace](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#safety-security-and-moderation-on-schoolspace) - [Your SchoolSpace Dashboard](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#your-schoolspace-dashboard) - [Integrations](https://support.schoolspace.io/setup-safety-and-insights?hsLang=en#integrations) - [Navigating SchoolSpace](https://support.schoolspace.io/navigating-schoolspace?hsLang=en#main-content) - [Exploring the Virtual World](https://support.schoolspace.io/navigating-schoolspace?hsLang=en#exploring-the-virtual-world) - [Communicating on SchoolSpace](https://support.schoolspace.io/navigating-schoolspace?hsLang=en#communicating-on-schoolspace) - [Building Community: Safe Social Tools](https://support.schoolspace.io/navigating-schoolspace?hsLang=en#building-community-safe-social-tools) - [Customizing SchoolSpace](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#main-content) - [Builder Mode](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#builder-mode) - [Designing and Personalizing a World](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#designing-and-personalizing-a-world) - [Making the World Interactive](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#making-the-world-interactive) - [Custom Settings & Controls](https://support.schoolspace.io/customizing-schoolspace?hsLang=en#custom-settings-controls) - [Using SchoolSpace for Learning](https://support.schoolspace.io/using-schoolspace-for-learning?hsLang=en#main-content) - [SchoolSpace for Live Instruction](https://support.schoolspace.io/using-schoolspace-for-learning?hsLang=en#schoolspace-for-live-instruction) - [SchoolSpace for Student Life and School Community](https://support.schoolspace.io/using-schoolspace-for-learning?hsLang=en#schoolspace-for-student-life-and-school-community) - [Games, Apps, and Experiences](https://support.schoolspace.io/games-apps-and-experiences?hsLang=en#main-content) - [Adding a Game or App to your World](https://support.schoolspace.io/games-apps-and-experiences?hsLang=en#adding-a-game-or-app-to-your-world) - [Our Games & Experiences](https://support.schoolspace.io/games-apps-and-experiences?hsLang=en#our-games-experiences) - [Need Help?](https://support.schoolspace.io/need-help?hsLang=en#main-content) - [What's New in SchoolSpace](https://support.schoolspace.io/need-help?hsLang=en#whats-new-in-schoolspace) - [Common Problems and Solutions](https://support.schoolspace.io/need-help?hsLang=en#common-problems-and-solutions) - [Frequently Asked Questions](https://support.schoolspace.io/need-help?hsLang=en#frequently-asked-questions) [![Schoolspace-logo](https://support.schoolspace.io/hubfs/Schoolspace-logo.svg "Schoolspace-logo")](https://schoolspace.io) Go to [schoolspace.io](https://schoolspace.io/) [mailto:support@schoolspace.io](mailto:support@schoolspace.io) Copyright © 2025, Topia Interactive, Inc.